How To Disagree And Get Great Results


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Duration
60 Mins
Level
Intermediate
Webinar ID
70158

Developed by renowned trainer and speaker, Larry Johnson, How To Disagree and Get Great Results is a no-nonsense, webinar that will give you the skills to resolve conflict positively so that results are achieved and relationships are left unbroken.

Why Should You Attend

Disagreement is hard but necessary. Things don’t change or improve unless we express our differences and arrive at solutions. Unfortunately, many people do not have the skills to do this effectively. Either they don’t speak up and make their opinions known, or they push their point of view so hard that they offend the other person and the discussion escalates into a battle of wills or a clash of personalities.

Objectives of the Presentation 

 » Resolve differences with customers, co-workers - even your boss and still maintain positive relationships with them
 » Keep disagreements from escalating into arguments.
 » Avoid defensiveness when you are confronted
 » Eliminate "disagreement reluctance"
 » Negotiate solutions to differences of opinion without giving in or giving out
 » Win a fair hearing for your point of view by giving them a fair hearing
 » Focus on problems and solutions, not on blaming others
 » Keep your cool when the discussion gets heated

Areas Covered in the Session

 » Do your homework
 » Open the debate
 » Open your ears
 » Open your mouth
 » Open your mind
 » Close the deal

Who Will Benefit 
 » Anyone who must engage in disagreement

Larry_Johnson.jpg

Larry Johnson

For thirty years, Larry Johnson has been helping organizations create more productive cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than150,000 business, government, and health-care professionals in every state in the union, as well as

in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.

Publications

Larry is the coauthor of the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and the landmark guide to managing inter-generational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work. 

Larry has been quoted in CNN Tech, the Wall Street Journal and the Harvard Business Review. He has appeared on CNN and has written more than 200 published articles on the topic of improving organizational culture.

Clients

Among many others, Larry has spoken for Rocky Mountain Governmental Purchasing Association, NAA (National Association of Realtors, National Apartment Association), IREM (Institute for Real Estate Management), Virginia Apartment Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.

Education

 » M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
 » B.A. Education - Arizona State University, Tempe AZ
Experience

 » 4 years in health care management
 » 7 years as training manager in government and the private sector
 » 30 years as president of his own training and consulting firm

  Webinars By This Keynote Speaker

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Larry Johnson

Speaker, Author, Organization Culture Specialist

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Duration : 60 Min

03:00 PM ET / 12:00 PM PT

Webinar Id: 70159

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Speaker, Author, Organization Culture Specialist

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01:00 PM ET / 10:00 AM PT

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01:00 PM ET / 10:00 AM PT

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Speaker, Author, Organization Culture Specialist

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Duration : 60 Min

01:00 PM ET / 10:00 AM PT

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Speaker, Author, Organization Culture Specialist

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Duration : 60 Min

01:00 PM ET / 10:00 AM PT

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Speaker, Author, Organization Culture Specialist

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01:00 PM ET / 10:00 AM PT

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Speaker, Author, Organization Culture Specialist

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Duration : 60 Min

01:00 PM ET / 10:00 AM PT

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Speaker, Author, Organization Culture Specialist

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Duration : 60 Min

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Speaker, Author, Organization Culture Specialist

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Speaker, Author, Organization Culture Specialist

Duration : 60 Min

Webinar Id: 70102

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Speaker, Author, Organization Culture Specialist

Duration : 60 Min

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Speaker, Author, Organization Culture Specialist

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Webinar Id: 70156

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Speaker, Author, Organization Culture Specialist

Duration : 60 Min

Webinar Id: 70157

Record webinar

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Speaker, Author, Organization Culture Specialist

Duration : 60 Min

Webinar Id: 70158